With 2 major hurricanes
approaching the Eastern Seaboard—Irma and Jose—now is the time to take a few
moments to locate important documents including your homeowners’ insurance
policy and policy numbers. We are only halfway through the hurricane
season and this is the perfect time – before a storm or natural disaster - to
review insurance policies and re-evaluate your risk. It’s important to
keep contact information on hand.
Delaware’s Insurance
Commissioner Trinidad Navarro stated, “Before a storm hits have your Insurance
information stored safely and important contact information on hand. Taking a
picture of your policy’s emergency contact phone numbers and your policy number
is easy from your phone, tablet or other mobile device that you will have with
you in the event of a disaster.”
Natural disasters can strike
anywhere at any time. In fact, the U.S. has experienced significant shifts in
the frequency, severity and location of disasters. According to 2017 National Association of Insurance Commissioners (NAIC)
study, consumers aren’t connecting the dots between these shifts and the
impact on their home insurance needs. Fewer than 22 percent of homeowners view
weather patterns or natural disasters as an important factor when updating
their homeowners’ insurance policy. Missing these links can be costly.
Before a storm hits, consider the following tips to
keep your family and home safe:
- Make sure you have bottled
water, a first aid kit, flashlights, a battery-powered radio,
non-perishable food items, blankets, clothing, prescription drugs,
eyeglasses, personal hygiene supplies and a small amount of cash or
traveler’s checks.
- For personal safety, identify
what storm shelter is available to your family and prepare an evacuation
plan. Choose two meeting places: one right outside your home in case of a
sudden emergency, such as a fire; and one outside your neighborhood in
case you can’t return home.
- Re-evaluate your risk profile
at least once a year to ensure your existing homeowners’ policy provides
the protection you and your family needs. Plan to review your policy at
the same time each year. Note that floods are not covered by a typical
homeowners’ policy, so you’ll need additional coverage.
- Take steps to mitigate some of
the potential damage to your home from natural disasters. Begin with a
survey of your home and the area around your home to identify objects like
yard debris that could compound damage to your home in high winds or under
threat of wildfire. Your state insurance department or state department of
emergency management can help you get started on a mitigation plan. Some
states may even have programs to help pay for mitigation upgrades for
homes in high threat areas.
- If you need to evacuate your
home, turn off all utilities and disconnect appliances to reduce the
chance of additional damage and electrical shock when utilities are
restored.
- Keep a readily available list
of 24-hour contact information for your insurance agent and insurance
company. Make a list that includes your policy numbers, your insurance
company and insurance agent's phone numbers, website addresses and mailing
addresses. Also, check to see if the company or your agent has set up an
emergency information hotline in case of storm damage. It is a good idea
to store this information, and a home inventory, in a waterproof/fireproof
safe or a safe deposit box. Also consider sending an electronic copy to
someone you trust. If you have to evacuate your home, you want this
information to be easily available to you.
If consumers have any questions about hurricane
preparedness and their homeowners’ insurance policy, they are encouraged to
call the Division of Consumer Services at (302) 674-7310, or email consumer@state.de.us