Customer Interaction:
- Greet and assist customers in person, over the phone, and via email.
- Provide information about equipment rental options, pricing, and event services.
Reservation Management:
- Help customers make reservations for equipment and event services.
- Process rental agreements, including terms and conditions.
- Handle other related tasks as needed.
Technical Support:
- Offer basic troubleshooting for rental equipment.
- Escalate complex technical problems to the appropriate team.
Order Coordination:
- Work with the operations team to ensure timely delivery and pickup of equipment.
- Confirm that equipment is ready and available for scheduled rentals and events.
Documentation and Record Keeping:
- Keep accurate records of customer interactions, transactions, and service requests.
- Update inventory records as rentals are processed and returned.
Event Support:
- Help coordinate equipment logistics for events, ensuring all items are prepared and available.
If you're looking for a role where you can make a difference and enjoy a supportive work environment, we want to hear from you! Drop off your resume at our shop, 2800 NE Lafayette Ave. McMinnville.
We are more than an equipment rental company; we are a community helping community thrive.
