Job Requirements

• Windows operating system proficiency 
• Relevant experience preferred
• Drivers license for running errands
• Bilingual in Spanish is a bonus

Job Skills and Qualifications

• Proficiency in office software (including but not limited to: email, Google docs, sheets, adobe pdf, and data entry software)
• Willingness to learn and grow
• Ability to write, speak and interact clearly and professionally when interacting with clients in person, on the phone, and in all digital communications
• Capability to handle information with the highest degree of integrity and confidentiality
• High level of accuracy with typing, grammar, spelling, and math
• Knowledge of standard office equipment such as computers, copiers, and phones 

Job Duties and Responsibilities

• Assist with front desk operations, including greeting clients and answering phone calls, help to create a welcoming environment
• Maintain office cleanliness, keep client ready status
• Provide excellent customer service by addressing client inquiries and resolving issues
• Compose emails in a clear and professional manner
• Schedule appointments and maintain calendars for team members
• Copy, scan, sort, and file client documents and records
• Maintain and update digital and physical files and records
• Verify documents for completeness and accuracy
• Prepare, sort and process incoming and outgoing mail
• Keep accurate inventory of office supplies
• Process client payments

What We Offer

• Starting wage is $15/hour; bonuses and raises are dependent upon performance
• Semi-Flexible schedule
• Paid time off
• Company-provided working lunch on-site and other office perks that make for a great work environment

How to Apply

Please submit your resume and cover letter to teri@shoeboxpdx.com with the subject line “Job Posting: Office Assistant.” We will be accepting applications through February 15, 2025.