Troy, Mich., – February 21, 2024 – Rehmann,
a fully integrated professional advisory firm, is
pleased to announce that it has been named to ClearlyRated’s 2024 Best of Accounting list as a Diamond Winner. This is the firm’s ninth consecutive year being recognized as an industry leader in service quality, based entirely on ratings provided by its clients.
Clients of Best of Accounting winners are 50% more likely to be satisfied than those who work with non-winning firms. This year, Rehmann received a NPS score of 80, which is almost twice the industry’s average of 41 in 2023.
“Rehmann is thrilled to receive this distinction again, and we thank our clients for nominating the firm,” said Mitch Reno, Principal and Director of Client Experience. “We are committed to doing whatever it takes to proactively create better experiences every year for our clients.”
Rehmann boasted a “Likelihood-to-refer" satisfaction score of 9 or 10 out of 10 from 82% of the clients surveyed, which is significantly higher than the industry’s average of 56% in 2023. “The majority of clients who responded said they would likely refer Rehmann service teams to friends and colleagues. That’s an amazing complement to our associates and firm,” added Reno.
"I'm
so excited to introduce the 2024 Best of Accounting winners alongside their
verified ratings and reviews on ClearlyRated.com," said ClearlyRated's
CEO, Eric Gregg. "Faced with another challenging year in 2023, these firms
proved their commitment to providing outstanding experiences and superior
service. They're raising the bar for excellence and I couldn't be more proud to
celebrate their success - cheers to you all!"
Learn more about Rehmann’s services at www.rehmann.com.
About Rehmann
Empower Your Purpose
Rehmann is a professional advisory firm that provides accounting and assurance, business solutions and outsourcing, specialized consulting, and wealth management services. For over 80 years, Rehmann has provided forward-thinking solutions to our clients. With over 1,000 associates in Michigan, Ohio, and Florida, we are the momentum behind what’s possible. We focus on the business of business – allowing companies and individuals to focus on what makes them extraordinary. We help you look to the future with confidence, thanks to our unrivaled expertise and integrity. Through our partnerships with our clients and communities, we drive impact that empowers our world. Find us online at rehmann.com.
About ClearlyRated
Rooted in
satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated's Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
