Job Openings

The essential functions include, but are not limited to the following: 

• Ensuring that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer and maintaining outstanding standards. 

• Spearhead the recruitment, training, and retention of Hillcrest Thrift Store staff. 

• Spearhead the recruitment, training, and retention of Hillcrest Volunteers for the Thrift Store in collaboration with the Director of Volunteers and volunteer staff.  

• Support Hillcrest Program operations by working with case managers, residents, and graduates to meet basic needs.  

• Analyzing and measuring business trends; developing and implementing plans to maximize sales and meet or exceed goals and objectives. 

• Controlling shrink, expenses, and payroll. 

• Ensuring appropriate merchandise stock levels, merchandise adjacencies and presentations, signage, and assortment in all departments; ensuring selling floor is adequately stocked. 

• Reviewing department/store trends and recommending and initiating changes for maximizing goals and objectives. 

• Ensuring compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs, and audits.  

• Continually evaluating and reacting to performance issues and actively recruiting candidates. 

• Training and developing store management in all aspects of the business; directing and monitoring training and development for all store personnel. 

• Serve in other duties, roles, responsibilities as needed by the organization to fulfill its mission.