About Us:

The Arc of Plymouth and Upper Cape Cod is dedicated to empowering and supporting individuals with disabilities and their families, helping them to belong, contribute, and thrive. We are committed to upholding our mission through every role and function within our organization. We believe in your ability to make a significant impact and trust in your judgment to advance our shared goals.

Position Summary:

We are seeking a dynamic and experienced Director of Clinical Services to lead and enhance the quality of clinical services within our organization. The Director will work closely with the Senior VP of Operations to ensure that our services meet the highest internal standards and comply with external regulations and funding requirements. This role involves providing expert clinical guidance, overseeing quality assurance processes, and ensuring the successful implementation of the agency’s clinical initiatives.

Key Responsibilities:

• Quality Oversight: Monitor and manage quality metrics and standards to ensure top-notch Clinical service and organizational excellence.
• Incident Reporting: Review and oversee all Incident Reports, ensuring adherence to agency procedures, proper documentation, and mitigation of future risk.
• Program Guidance: Provide strategic direction and accountability for clinical services, including conducting internal audits to ensure compliance with regulations.
• Clinical Consultation: Offer expert clinical guidance and support across departments, including overseeing formal behavioral support and Positive Behavioral Supports (PBS) initiatives.
• Training and Support: Facilitate training and provide support for staff and caregivers on PBS plans and clinical practices, ensuring ongoing professional development.

Additional Duties:

• Facilitate Clinical Rounds and uphold professionalism consistent with The Arc’s Ethical Code of Conduct.
• Demonstrate a strong commitment to teamwork and attend all required training sessions, in-services, and mandatory meetings.
• Perform additional duties as needed to support the organization’s mission.
  

  Working Conditions:

  • General office environment with some flexibility. Occasional travel to service locations may be required.

  Supervisory Responsibilities:

  • Provide clinical supervision as necessary to ensure high standards of service delivery.

  Benefits:

  • Dental insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance