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Recovery Specialist II
Chickasaw Nation
-
Pauls Valley, OK
Full-Time
Counseling
17 days ago
We are currently looking for a Full Time Recovery Specialist II to join our Residential Services Recovery Team team located at the Aalhakoffichi' Adolescent Transitional Living Facility . Summary: Serves in a supportive trauma-informed capacity and provide guidance and services to residents within the Residential Services Division recovery centers (men, women children, adolescent, etc.) during assigned hours. Responsibilities: Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served Monitors and maintains proper documentation of medications being taken by the consumers, patients or residents Ensures key elements of facility and resident security and safety during assigned shifts Keeps all program keys in your possession at all times Performs periodic checks throughout the premises Keeps all rooms not being used locked Provide crisis intervention and referral information for incoming phone calls Prepares daily reports Notifies supervisor for any inventory issues or necessary maintenance and repairs Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed Provides first class customer service - courteous and helpful to all internal and external customer types Answers questions in a courteous and professional manner Partners with internal and external services as needed to ensure appropriate referral is made Greets and engages with a smile Determines needs, seeks positive experience and outcomes Completes all training and development requirements and participates in continuing education opportunities Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types Maintains general upkeep of work area and maintains a safe environment Maintains and promotes professionalism Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics Adheres to Chickasaw Nation dress code standards Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. Performs all other duties as assigned Competencies: Essential: Ability to practice appropriate boundaries with clients Able to follow instructions, both written and oral Able to adhere to all scheduling and attendance requirements Maintains strict confidentiality in all matters Honesty, truthfulness, reliability, accountability Able to read, understand and apply regulations and policies Empathetic understanding of common social problems Understanding of problems within a family oriented framework Knowledge and understanding of First American populations Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Writes effective communications with team, departments, guests and management
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