CLASS TITLE:
Police Department Receptionist
PURPOSE OF THE CLASSIFICATION:
Responsible for routine repetitive work in the operation
of a telephone switchboard and performs related work as required.
ESSENTIAL TASKS:
Operates telephone switchboard to answer, screen and forward calls and provides information as necessary and as required.
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Gives non-technical information regarding the
work of departments and concerning the location of offices and employees.
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Greets persons entering information area,
determines nature and purpose of visit and directs them to specific
destinations.
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Performs data
entry work.
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Operates office equipment such as fax machines,
copiers and phone systems and uses computer for spreadsheets, word processing,
database management and other applications; learns to operate new office
technologies as they are developed and implemented. =
Performs other
work as necessary and or as assigned.
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Must report to
work on a regular and timely basis.
The duties listed above are
intended only as illustrations of the various types of work that may be
performed. The omission of specific
statements of duties does not exclude them from the position.
REPORTING RELATIONSHIPS:
The Police Department
Receptionist reports directly to the Chief of Police or designee.
The Police Department Receptionist
does not have any direct reports or supervisory responsibilities.
QUALIFICATIONS:
Training and Experience: High school diploma
or equivalent supplemented by at least six (6) months of general office
experience; or an equivalent combination of training and experience.
Knowledge, Abilities and Skills: Good knowledge of the methods of operation of
manual and semi-automatic switchboards; ability to operate a complicated switchboard
under stress with accuracy and in a calm and efficient manner; ability to
answer calls and questions with a clear, well modulated and pleasant voice and
to use good grammatical construction in choice of words; ability to remember
within a reasonable period of training time the names, locations and functions
of the offices and personnel served by the boards; ability to understand
emergency and essential operations involving the use of the switchboard and to
react quickly in the prompt placing and receiving of calls.
Physical Requirements: The physical
requirements described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job in
compliance with the Americans with Disabilities Act (ADA) requirements. On a case by case basis, reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. While
performing the duties of this job, arm and hand steadiness and finger dexterity
will be needed enough to use a keyboard and telephone. Prolonged sitting is required. Occasional lifting and carrying objects weighing
up to five (5) pounds, balancing, standing, bending, handling, climbing,
twisting, kneeling and repetitive movements.
Occasional lifting and carrying objects weighing up to ten (10) pounds. Vision,
speech, hearing, speaking and feeling sufficient to perform essential
tasks. Punctuality and reasonable
attendance is essential. Must submit
to drug screening and fitness to work physical exam.
Licenses and
Certificates: Possession of a valid Oklahoma Class D
driver’s license is required.
WORKING ENVIRONMENT: Work in this classification is
primarily indoors in an office environment.
MINIMUM PAY:
$12.23/hr. Excellent employee
benefits (insurance, vacation leave, sick leave, retirement, holidays).
WORK HOURS: 8:00 a.m. to
5:00 p.m., Monday through Friday.
WORK LOCATION: City of
Muskogee Police Department, Support Services Division, 112 South 3rd
Street, Muskogee Oklahoma.
RESUMES
MAY BE SUBMITTED BUT WE REQUIRE OUR EMPLOYMENT APPLICATION BE COMPLETED ALONG WITH THE APPLICATION. We
can also fax, email or mail one to you or you can pick one up from the City of
Muskogee Human Resources Department at 505 Columbus Street, Muskogee, Oklahoma.
Applications can be returned to the same address or by mail: City of
Muskogee, Human Resources Department, P. O. Box 1927, Muskogee, OK
74402-1927; by fax: 918-684-6223; or by email: jkennedy@muskogeeonline.org.
If you should have any questions, please call the Human Resources Department at
918-684-6221 or inquire in person at the address above or fax or email (above).
DEADLINE FOR APPLICATIONS: There
is no deadline for applications for this position – it will be open until
filled.
