Summary: This
individual is responsible for developing, coordinating, and conducting programs
to promote long-term member recruitment and retention. Will promote awareness of benefits available
to Chamber members.
Primary duties:
- Membership
recruitment: Identify businesses that could benefit from membership
and communicate the benefits of the chamber with them.
- Generate annual membership
recruitment strategies, conduct market assessments on new market niches.
- Conduct sales calls
- Ensure membership contacts
are current and constantly expanded.
- Membership retention: Implement strategies to
retain members and increase engagement.
- Maintain high retention
rate.
- Member inquiries: Respond to member inquiries
and follow up promptly and professionally to ensure member satisfaction
- Ribbon cuttings: Organize and host ribbon
cuttings for new members
- Marketing: Work with the marketing team to
create membership marketing materials and social media posts
- Reporting: Ensure monthly closing reports and membership
reports are produced accurately.
- Prepare membership reports for Board Meetings.
- Billing: Prepare bills and
statements for accounts receivable and maintain those records that pertain
to membership.
- TRC: Market Chamber sponsorships
through TRC to members
- Liaison: Serve as DACC Staff representative for the LEADS Groups, Entrepreneurship Council, Dothan Area Young Professionals and Women’s Networking Group
- Chamber events: Participate in chamber events
and represent the chamber professionally in the community
Secondary duties:
- Assist other staff members as needed.
- All other duties as assigned.
Intellectual Competencies:
- Must have the ability to acquire understanding and absorb new information (a quick study).
- Must have the ability to analyze data from various sources and draw reasonable conclusion.
- Must have the ability to understand and decipher between abstract conceptual matters from concrete tangible issues.
- Must have the ability to display imaginiation and creative approaches to problems and issues, outside of established methods or standard operating procedures.
- Must have the ability to determine opportunities and threats through comprehensive analysis of current and future trends.
- Must have the ability to be pragmatic and be aable to generate realistic and practical solutions to a problem.
- Must have the ability to take calculated risks when favorable outcomes are not always guaranteed.
- Must have the ability to detech errors, omissions, miscalculations, and non-compliance against requirements.
Personal Competencies:
- Must have the abity to maintain confidentiality and display ethical behavior in all business dealing; ablility to be trusted by peers, clients and other; puts honest and integrity above self.
- Must have the ability to seek out and size opportunities, able to achieve results despite lack of resources or defined process.
- Must have the ability to plan, organize, schedule work in efficient and productive manner. Ability to focus on key priorities, juggle multiple projects, and manage time effectively.
- Must have the ability to maintain poise and composure under heavy pressure from members, supervisors and/or the Board of Directors.
- Must have the ability to adapt and adjust quicly to changing priorities or work demands without adverse impact on performance or teach dynamics.
- Must have the ability to work independently of others without significant supervisory oversight or co-worker involvement.
Interpersonal Competencies:
- Must have the abity to display demeanor, dialogue, interaction and attire when dealing with clients and/or co-workers.
- Must have the ability to personify and/or exhibit compassion, sensitivity, warmth, friendliness and trustworthiness.
- Must be member oriented and driven by satisfaction.
- Must have the ability to work in a team setting and establish colaborative peer relationship.
- Must have the ability to take a stand on issues of importance, without being abrasive.
- Must have the ability to communicate effectively in both written and verbal communication.
- Must have the ability to achieve favorable outcome and win/win scenarios between two or more individuals, as well as ability to salvage positive outcomes out of negative circumstances.
- Must have the ability to listen, comprehend directives, inquiries, and/or comments, and decipher intent and meaning..
Motivational Competencies:
- Must have the ability to exhibit high levels of energy, a strong desire to achieve, and appropriate high dedication.
- Must have the ability to exhibit a can do attitude.
- Must have the ability to exhibit a desire to grow in responsibilities.
- Must have the ability to demonstrate consistent effort in passionately striving to achieve results.
Physical Demands
- Occasional lifting, carrying, pushing and/or pulling up to 25lbs (+-20%).
- Occasional standing/walking/climbing (+- 20%) of the time.
- Sitting in a normal position for an extended time (+-50%) of the time.
- Occasional reaching/handling/feeling (+-20%) of time.
- Frequent use of finger dexterity (+-50%) of time.
Education:
- Should have a Bachelors Degree in related field and/or 2+ years of experience in business or sales.
Experience:
- Should have a minimum of 2+ year's related experience in business or sales.
Computer Skills:
- Microsoft application
- Canva
- Excel
- Intranet
*Interested applicants should submit their resume and salary requirements to JessicaS@dothan.com by January 17, 2025.
