Jobs & Volunteer Opportunities

Convention Services Coordinator
Full-Time
Job Description

Support the Sales and Sales and Catering Managers by ensuring the successful fulfillment of sales group contracts, to include room set-up, audio/visual, food and beverage, and all other client needs.

  • Provide support for both Sales, and Sales and Catering Managers after the completion of a contract.
  • Complete all Banquet Event Orders from start to finish.
  • Set-up and follow-up meetings with clients and support staff of appropriate departments.
  • Effectively and efficiently organize and communicate all event orders.
  • Follow-up with clients to secure all details of program (such as food and beverage, audio/visual needs, diagrams, etc.).
  • Assist client with menu planning: protocol, coordination with F&B, room set- up, decorations, and other services.
  • Meet with clients to conduct walk-through and discuss the BEO.
  • Confirm billing of event and ensure correct charges are applied.
  • Schedule and conduct pre- and post-event meetings with clients for large or VIP events.
  • Act as liaison between client, A/V staff, and banquet staff while the client is on the property.
  •  
    Requirements
    Qualifications

    • Must be detail-oriented with strong organizational and multi-tasking skills.
  • Must have strong working knowledge of banquet functions, room sets, A/V, and Food and Beverage.
  • Must be computer literate and able to effectively use Microsoft Office applications; experience with the Delphi system beneficial.
  • Must have exceptional customer skills and communication skills.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.
  • Location
    777 Blue Chip Dr Michigan City, IN 46360, USA
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